Legal notice

CONSUMER GOODS GUARANTEE

Certificate of Authenticity — 100% Original LUPO Barcelona Product

You have purchased an authentic LUPO leather product. Our original products are crafted in Spain using carefully selected materials, with particular attention to every detail and finish.

Every product purchased through LUPO's official channels is an authentic LUPO product.

GENERAL INFORMATION

At the end of the ordering process, you will be asked to click on “Payment” to confirm your purchase. Once your order has been confirmed, it will be sent to LUPO for processing.

Your order cannot be modified or cancelled except in accordance with these Terms and Conditions of Sale or with the provisions established by applicable Spanish law. Confirmation of your order implies your acceptance of these Terms and Conditions of Sale. You will receive an email confirming your order and providing the relevant details.

Any data recorded by the website www.lupobarcelona.com shall serve as evidence of the transactions carried out between LUPO SHOPS and its customers.

In the event of a dispute between LUPO SHOPS and one of its customers concerning a transaction carried out through www.lupobarcelona.com, the data recorded by LUPO SHOPS, S.L. may be used as evidence of the transaction.

Upon delivery, the risks relating to the Products, including loss, theft or damage, shall pass to the customer in accordance with applicable law.

The sale of products through LUPO's Official Online Store is subject to these Terms and Conditions of Sale and the provisions applicable to consumer services.

The seller is LUPO SHOPS, S.L. (hereinafter, “LUPO SHOPS”), with registered office at Avda. de l'Estació 53 – Centro de Negocios, Oficina, 17300 Blanes, Girona, Spain, with Tax Identification Number (CIF) B-62779947, and registered with the Mercantile Registry of Girona. Current publicly available registry information identifies the company under, among other details, the following registration data: Volume 3372, Folio 135, Section 8, Sheet GI 70609.

Orders may only be placed by individuals or legal entities purchasing LUPO products without the intention of reselling them. Any resale or distribution of LUPO products purchased through www.lupobarcelona.com is strictly prohibited.

LUPO SHOPS may update these Terms and Conditions of Sale at any time. The most up-to-date version of the General Conditions of Sale may be consulted at any time through the relevant Customer Service or Terms and Conditions section of the website.

To place an order through LUPO's Online Boutique, you must accept the Terms and Conditions of Sale in force at the time the order is placed.

SECURITY AND PERSONAL DATA

When you create an account on www.lupobarcelona.com or subscribe to our Newsletter, your personal data will be processed by LUPO SHOPS, S.L., as the data controller, in accordance with our Privacy Policy and applicable data protection legislation.

Your data may be processed for the purposes of managing your account, processing and managing your orders, providing customer service and, where applicable, sending marketing and promotional communications relating to LUPO products, services, promotions and events, where you have provided the required consent or where otherwise permitted by applicable law.

You may exercise your rights regarding your personal data, including the rights of access, rectification, erasure, restriction of processing, objection and, where applicable, data portability, by contacting us at:

customercare@lupobarcelona.com

You may also contact us by post at:

LUPO SHOPS, S.L.
Avda. de l'Estació 53 – Centro de Negocios, Oficina
17300 Blanes, Girona
Spain

For further information regarding the processing of your personal data, please consult our Privacy Policy.

LIMITATION OF LIABILITY

LUPO SHOPS, S.L. makes reasonable efforts to ensure that the information available on www.lupobarcelona.com is accurate and up to date.

However, LUPO SHOPS, S.L. does not guarantee that:

  • the website will be available at all times or free from interruptions;

  • the website will be free from viruses, worms, Trojan horses or other harmful or destructive elements;

  • all information contained on the website will always be complete, accurate or up to date.

LUPO SHOPS, S.L. shall not be liable for damages arising from circumstances beyond its reasonable control, except where otherwise required by applicable law.

Nothing in these Terms and Conditions shall limit or exclude any liability that cannot legally be limited or excluded under applicable law.

GOVERNING LAW AND JURISDICTION

These General Conditions of Sale shall be governed by Spanish law.

Where a dispute arises between LUPO SHOPS and a consumer, the consumer may exercise the rights and remedies available under the mandatory consumer protection legislation applicable to their situation.

Where permitted by applicable law, disputes shall be submitted to the competent courts in accordance with the applicable jurisdictional rules.

INTELLECTUAL PROPERTY

All material included on www.lupobarcelona.com, including drawings, designs, illustrations, photographs, videos, music, written texts, logos, trademarks and other content, is the property of LUPO SHOPS, S.L. or is used by LUPO with the appropriate rights or authorisation.

Unless expressly permitted by law or authorised in writing by LUPO SHOPS, you may not reproduce, distribute, publish, transmit, modify, create derivative works from, commercially exploit or otherwise use, in whole or in part, any material contained on the website.

The LUPO trademark, logo and all other brands and logos related to LUPO displayed on www.lupobarcelona.com, as well as the domain name www.lupobarcelona.com, are and shall remain the property of their respective rights holders.

Any reproduction, distribution, transmission, modification or use of these trademarks or other protected elements without prior written authorisation is prohibited.

You may not remove any copyright, trademark or other proprietary notice contained on the website or its content.

You may make copies of pages published on www.lupobarcelona.com for your own private, personal and non-commercial use, provided that such copies retain all copyright, trademark and other proprietary notices contained therein.

CUSTOMER SERVICE

For any questions relating to orders, returns, exchanges or customer service, you can contact us at:

customercare@lupobarcelona.com

+34 611 538 042

LUPO Galería
Mallorca 257
08008 Barcelona
Spain